City of Burnaby request Translink to Take Responsibility in Managing the Metrotown Station Public Washroom

City of Burnaby request Translink to Take Responsibility in Managing the Metrotown Station Public Washroom

  • Community
July 28, 2021

The lack of public washroom has been a concern for a long time. City of Burnaby bought up the issue for discussion again and ordered Translink open the non-existent washroom at Metrotown Station.

When the Metrotown Skytrain Station expansion took place, Translink planned a commercial retail unit along with public washroom space beneath the Skytrain Station. The project has been completed in 2017 with space allocated for it. In 2018, the City of Burnaby has officially approved building public washroom at populated Skytrain Stations.

Translink’s original plan was to let the leaseholder of the commercial retail to manage the public washroom, but many years have passed, and the space have yet to be leased. City of Burnaby now wants Translink to be responsible for the operation and maintenance of the public washroom.

Translink says the public washroom is not ready for operation as the allocated space is empty. It refused to take responsibility claiming safety and cost issue when it was first proposed. However, I believe Translink should be the one responsible for it as Translink employee would be better at responding if anything does happen and it is on Tranlink’s site. The cost is only a small portion compared to all the expansion it is proposing. The cost incurred from the public washroom could be one reason the spaces couldn’t be leased out.

City of Vancouver also requested Translink to add public washroom to future Millennium Line Broadway Expansion. It is clear that there is strong demand for public washroom and Translink needs to find a way to implement it.

Yoyoe Lu

Founder and managing principal

Yoyoe is the founder and managing principal of Claridge. She was ranked one of Vancouver’s top real estate agents. Currently, Yoyoe is our strategic mind leading the team to success. Her affiliation with industry professionals put her ahead of our competitors. Yoyoe is also part of the Rotary Club of West Vancouver, Canadian Homebuilders Association, Urban Land Institute and Urban Development Institute.

Ashley Osborn

Development Site and Investment Specialist

Ashely is our lead land and investment advisor. He has been consistently featured in the annual top 100 real estate deals of British Columbia ranking. With over $15 billion worth of domestic and international real estate investments under his belt, Ashley is one of the top agents in the province. His 20 years of real estate and financial experience make him a master in negotiation and acquisition.

Patricia Wong Chong

Investment and Leasing Specialist

Patricia is our investment and retail leasing advisor. Her experience in brokerage and market research analysis has helped her comprise over $550 million in commercial real estate transactions. Patricia is responsible, detail-oriented, and professional. Her strong work ethic and positive attitude have led her to surpass all her competitors.

Schumann Li

Land Assembly & Residential Specialist

Schumann is a top-producing realtor in the Lower Mainland with more than 30 years’ experience. Over the years, Schumann hasn’t just garnered awards, but the trust of countless customers. Her clients continually refer to her outstanding professionalism, work ethic and poise.

Wendy Kaip

Sales Associate

Whether it’s decoding city policies, strategizing relocation plans, home sellers looking for a trustworthy advisor to unlock their property’s maximum potential- Wendy is here to help every step along the way.

Prior to real estate, Wendy spent over a decade in the mining industry with her attention to detail, keen negotiation skills, extensive network and strong reputation for getting the deal done, bringing endless value to her current real estate clients.

Whether you are thinking about selling to a developer, or have more questions about commercial real estate, Wendy invites you to connect, to see how she can utilize her expertise and team to help create value and maximize your real estate goals.

Simon Chan

Managing Broker

Simon is the managing broker of Claridge Real Estate Advisors Inc. His expertise has helped our agents resolve many difficulties. Not only is Simon knowledgeable with real estate legislation, but he is also very detail orientated. With Simon on our team, our agents are confident to conduct businesses and will always get the support they need to ensure they’re not walking on dirty water.

Frank Zhou


As the analyst of the company, my key job is to help brokers to find marketable clients and locate feasible development sites by collecting and analyzing up-to-date market transaction data and conducting target market and property-level research. Meanwhile, I am also in charge of maintaining the company’s property database to ensure accuracy and comprehensiveness and continuously upgrading the level of knowledge by staying up to date with hot topics, and market trends, and incorporating findings into everyday work. Before joining the company, I worked for CR Group as a real estate investment manager, focusing on capital raising, equity and debt financing, acquisition and renovation. I hold 2 master’s degrees, one in Housing Management and the other in Economics.